We're so sorry to hear that your product is damaged or faulty. If it’s worse than a little bump or a small dent it can be quite traumatic. We totally understand and we want to help. Ok, deep breath… first things first...
Don’t worry, everything is fixable, and if it’s beyond repair, it’s replaceable.
We will look after you, we have got your back!
We need to ask you for some more information, not because we don’t believe you, but because we may need to share it with the workshop.
You'll need the following to get started: Your name, email, order number and a camera/ phone to take photos.
Please fill out the form as accurately as possible, so we can get you the help you need as quickly as possible.